JOB satisfaction is key at a Stratford hotel as it is voted one of the best places to work in the UK.
The Arden Hotel – which is part of the Eden Hotel Collection – featured in the top 30 of The Caterer Best Places To Work in Hospitality 2024 survey.
This comes after over 80 per cent of the Eden’s 500-strong workforce agreed that the company cares about its people, creates a welcoming work environment, and provides recognition for a job well done.
The Eden Hotel Collection has also seen vacancy levels reduce by 62 per cent across the group over the last three years, while the business’s 90-day retention rate has risen to 96.4 per cent over the same time period.
A key driver behind this has been the introduction of a new reward and recognition programme for staff to celebrate each other – called The Happy Hub – which promotes feel-good hormones among teams via a social recognition wall, instant rewards through gift vouchers and peer-to-peer e-cards.
Sai Nathan, general manager at The Arden Hotel, said: “There’s a real team spirit that runs throughout our workforce – whether it is covering someone else’s shift at short notice, or recognising a colleague when they have gone the extra mile for a guest – which truly makes this a great place to work.”
