September 29th, 2016

Council launch new website and app to help people report district’s issues

Council launch new website and app to help people report district’s issues Council launch new website and app to help people report district’s issues
Coun Mike Brain shows off the new app and website.
Updated: 8:24 am, Jul 22, 2015

RESIDENTS are being asked to be the council’s eyes and ears when it comes to spotting problems in the district.

Stratford District Council has launched a new website, which it is hoped will help people alert the authority to issues more quickly and easily.

The site – www.tellmycouncil.co.uk/stratford – allows anyone to log an issue, its location and add optional pictures before sending it to the district council.

People can report anything from fly tipping to full street bins, dead animals on the road to litter on public land or even graffiti.

The council is also creating QR code stickers – a machine-readable code consisting of an array of black and white squares, which can be read by the camera on a smart phone – at the play areas they are responsible for.

When the QR code is scanned people are taken directly to the website where the location and category information has already been pre-filled.

It is hoped the new site and QR technology will help the council to sort issues and problems in the district as quickly as possible.

District council technical services spokesman, Mike Brain said: “People don’t realise how big our district is and the whole area it covers.

“We need people out and about to help be our eyes and ears on the ground and we need to make it simple for people to make contact with us.

“Most people have a mobile phone these days so being able to use this technology when you’re on the move helps us all.”

Call the district council’s Streetscene team on 01789 260616 for further information.

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