TECHNOLOGY produced by a Stratford firm is aiming to take some of the strain away from travelling by train.
Enable iD and Arriva UK Trains have teamed-up for an innovative trial on Chiltern Railways’ London to Birmingham trains which will see them equipped with sensors able to communicate a range of useful information to passengers as they travel to the station and while on board.
The sensors will indicate, in real time, the location of available seats, the current temperature in each carriage and, where relevant, the onboard catering status along with up to date train running information.
The sensor data will be part of the ‘MyJrny’ platform, a new intelligent mobility system linking transport operators with customers via the apps they use to get around. The new data-driven service is due to launch early next year.
Kevin Ives, digital transformation director for Arriva Trains, said: “This pilot project seeks to test how we can transform and personalise passenger journeys and supports our ongoing commitment to provide the very best digital train experience for our passengers.
“The innovation allows customers to arrive for their train better informed and able to make better use of their time both at the station and on-board”
Chris Thompson of Enable iD said the pilot would add an industry-defining element to the MyJrny platform.
He told The Observer: “We are enabling personalised real-time travel forecasts containing information for all modes of transport to be delivered by operators, whilst preserving their customers’ privacy.
“By using ‘in-transit’ sensors in this way Chiltern Railways is leading the public transport sector.”
If the pilot proves successful, Arriva could roll out the technology to other franchises.